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5 min read T&S Insider

It's hard in T&S right now but it's not all bad

Exciting AI developments from Reddit and Hinge and the resourcefulness and innovation of the T&S community are a reminder that Trust & Safety is an industry with lots to be proud of

I'm Alice Hunsberger. Trust & Safety Insider is my weekly rundown on the topics, industry trends and workplace strategies that T&S professionals need to know about to do their job.

It's easy to get weighed down with what's going on in the wider world so today I'm highlighting a bunch of interesting work happening in the T&S industry:

  • Some cool projects using LLMs from Reddit and Hinge (plus a way you can test out a cutting-edge safety model for yourself).
  • A look at the effectiveness of Community Notes vs. Fact Checkers (the results may surprise you).
  • Neat projects from T&S practitioners from the last few months, including a way to find T&S jobs and a guide to creating your own digital public space.

Get in touch and let me know when you're doing cool stuff so I can share it in a future edition. Here we go! — Alice

Today’s edition is in partnership with Safer by Thorn, a purpose-built solution for detection of online sexual harms against children.

Thorn is committed to equipping trust and safety teams with tools and expert guidance to address online sexual harms against children. Our latest reference guide looks at the emerging trend of AI-generated child sexual abuse material (AIG-CSAM). 

While the benefits of generative AI are being realised more every day; like any powerful tool, the threat of misuse and ability to cause harm is equally high and already being exposed. Learn the types of challenges related to — and recommendations to mitigate — AIG-CSAM.

GET THE REFERENCE GUIDE

Using LLMs for good

I'm bullish on the idea of using LLMs for online safety work. Although I've noted in the past that they can't be used for everything, I do think there are a lot of really cool possibilities.

Let's look at two uses of LLMs for promoting safe, authentic spaces online that I came across this week:

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Published by:

Alice Hunsberger

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