T&S is political. Fund it like it is.
The Trust & Safety Summit reminded us that, if T&S is central to how platforms govern speech, behaviour and risk, it should be treated as a strategic function rather than a cost centre.
It's time to take user education seriously
If most platforms are pretty good at safety, they're terrible at educating users about it. That needs to change.
How to write user-facing platform policies
T&S Insider’s practical, step-by-step guide to writing community guidelines that actually work
Why remote T&S jobs have all but disappeared
As companies pull workers back to expensive hubs and the US moves to restrict visas, the T&S field risks losing the very expertise and global perspectives it depends on. The fourth part of the Safe for Work? series.
