The "rogue agent" narrative is insufficient
From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
My five takeaways from the Meta settlement
Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
Online safety regulation as community policing
A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
Should regulators attend TrustCon?
Regulation as a topic might have retreated into the background at this year's TrustCon but there's still plenty of reasons for regulators to attend. Owen and Ben debate whether government watchdogs have a place at the industry's biggest event
What TrustCon's agenda says about T&S in 2026
The Trust & Safety industry's largest professional event tells tell us a lot about the current feeling within industry and where it’s heading
T&S Insider readers had questions; I answered
Debunking myths, working with AI — and working against it!
How to use AI for policy creation & iteration
An actionable list of ideas for how AI can supercharge your platform policy work
Parental controls should be standardised
Why make something so important so hard to use?
We’ve never been better at child safety
Two reports that remind us how far we’ve come in the most challenging part of T&S
