[Revisited] Is it time to unite T&S and AI governance?
AI is now everywhere, but the teams managing its risks still sit apart from the people who have spent decades dealing with online harms. Eighteen months after first arguing they belong together, Alice updates her case.
Now is the time to tell your T&S story (updated framework)
The current AI safety debate reminds us that Trust & Safety's expertise is needed more than ever. So why can't the industry get that expertise heard? And what can you do to start telling your own story?
Online safety regulation as community policing
A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
Should regulators attend TrustCon?
Regulation as a topic might have retreated into the background at this year's TrustCon but there's still plenty of reasons for regulators to attend. Owen and Ben debate whether government watchdogs have a place at the industry's biggest event
What TrustCon's agenda says about T&S in 2026
The Trust & Safety industry's largest professional event tells tell us a lot about the current feeling within industry and where it’s heading