Everything in Moderation
Your global guide to the policies, products, platforms and people shaping the future of online speech and the internet

Latest

Apr
26

The fightback against AI CSAM, EU goes after TikTok (again) and a slice of Citron

The week in content moderation - edition #245
6 min read
Apr
22

Yet another way humans shouldn't be replaced

Online communities are an amazing way for people to get support and information when they need it most. Instead of replacing human insights with AI chatbots, we should be finding ways to amplify prosocial content.
4 min read
Apr
19

The tool 'used by bad people to do bad things', X's new anti-bot effort and detecting deepfakes

The week in content moderation - edition #244
5 min read
Apr
15

It's complicated: moderating nudity online

Everyone should have the right to express themselves joyfully and openly, and that includes the expression of sexuality. But moderating nudity is more complicated than it looks
6 min read
Apr
12

The changing nature of verification, Brazil to investigate Musk and labelling AI content

The week in content moderation - edition #243
5 min read
Apr
08

Don't fall into the T&S ROI trap

Sometimes we have to invest in Trust & Safety because it’s the right thing to do, not because there will be a return on the investment. Here are some suggestions for alternatives to traditional ROI calculations.
7 min read
Apr
05

'Rinse and repeat' policies, YouTube's Indian election issue and regulatory thresholds

The week in content moderation - edition #242
6 min read
Apr
01

Content policy is basically astrology? (part two)

Large language models (LLMs) allow policy rules to be enforced more consistently, and wouldn't allow for exceptions. But history — and my experience at Grindr — shows us that that is rarely how the world works.
8 min read
Mar
29

Meta’s most banned word, ad targeting vs moderation and new civility research

The week in content moderation - edition #241
5 min read
Mar
25

Content policy is basically astrology? (part one)

Moderating with large language AI models could open up new ways of thinking about content policy, moderation, and even the kinds of platforms that are possible. But there may be downsides too.
5 min read