Viewpoints

'Viewpoints' is a space on EiM for people working in and adjacent to content moderation and online safety to share their knowledge and experience on a specific and timely topic.
Aug
12
Allison Nixon on detecting threat 'high-harm' actors

Allison Nixon on detecting threat 'high-harm' actors

Covering: referring actors to law enforcement and the difficulty of getting a paid security role
5 min read
Jul
30
Lauren Wagner on shipping trust and safety products and reimagining the social web

Lauren Wagner on shipping trust and safety products and reimagining the social web

Covering: having impact from inside a large company and investing in technology to improve the internet
4 min read
Jul
20
Picture of Jen Weedon, former senior manager, threat intelligence at Facebook

Jen Weedon on anticipating platform threats and how to manage burnout

Covering: empowering integrity professionals to do their job and aligning trust and safety goals with other teams
12 min read
Jul
13
A headshot of a man called Sahar Massachi from the Integrity Institute

Sahar Massachi on co-creating a community of integrity professionals from scratch

Covering: the difference between integrity and ethics and what it was like building the Integrity Institute
11 min read
May
25
Billy Perrigo, TIME journalist

Billy Perrigo on investigating Facebook's 'ethical' outsourced content moderation in Kenya

Covering: outsourced content moderation in Africa and the challenges of unionising
6 min read
Apr
06

Tesh Goyal on devising a new framework for dealing with online harassment

Covering: using Perspective API to automatically detect abuse and open-sourcing Harassment Manager for other newsrooms
8 min read
Apr
01

Jess Mason on how Clubhouse structures its trust and safety team

Covering: working with third-party groups to develop effective policy and how to get feedback from users on new guidelines
7 min read
Feb
09

Professor Lilian Edwards on how to moderate 'uncertain' science information

Covering: how social media takedowns of misinformation can undermine the scientific process and public trust
7 min read
Feb
03

Talita Dias on tackling hate speech with civil and political rights

Covering: how the International Covenant on Civil and Political Rights (ICCPR) can tackle hate speech and maintain freedom of expression
12 min read
Dec
15

Jillian C. York on the newly revised Santa Clara Principles

Covering: why an inclusive process was key and what Trust and Safety teams should take from the new recommendations
7 min read