Glenn Ellingson on mitigating bad behaviour and the limitations of enforce/allow
Covering: adding friction to increase user safety and measuring on and off-platform outcomes
Bri Riggio on writing content policies and helping her team learn and grow
Covering: making the transition into the trust and safety industry and creating policies with trade-offs
Allison Nixon on detecting threat 'high-harm' actors
Covering: referring actors to law enforcement and the difficulty of getting a paid security role
Lauren Wagner on shipping trust and safety products and reimagining the social web
Covering: having impact from inside a large company and investing in technology to improve the internet
Jen Weedon on anticipating platform threats and how to manage burnout
Covering: empowering integrity professionals to do their job and aligning trust and safety goals with other teams
Sahar Massachi on co-creating a community of integrity professionals from scratch
Covering: the difference between integrity and ethics and what it was like building the Integrity Institute
Billy Perrigo on investigating Facebook's 'ethical' outsourced content moderation in Kenya
Covering: outsourced content moderation in Africa and the challenges of unionising
Tesh Goyal on devising a new framework for dealing with online harassment
Covering: using Perspective API to automatically detect abuse and open-sourcing Harassment Manager for other newsrooms
Jess Mason on how Clubhouse structures its trust and safety team
Covering: working with third-party groups to develop effective policy and how to get feedback from users on new guidelines
Professor Lilian Edwards on how to moderate 'uncertain' science information
Covering: how social media takedowns of misinformation can undermine the scientific process and public trust
