Viewpoints

'Viewpoints' is a space on EiM for people working in and adjacent to content moderation and online safety to share their knowledge and experience on a specific and timely topic.
Apr
14
Jess Miers, Legal Advisory Counsel at the Chamber of Progress

Jess Miers on Gonzalez v. Google and the Supreme Court's plans for Section 230

28 min read
Apr
07
Venessa Paech, director of Australian Community Managers and founder of All Things in Moderation

Venessa Paech on the rise of AI speech governance and content moderation's PR problem

6 min read
Dec
31
Glenn Ellingson, former engineering manager at Meta

Glenn Ellingson on mitigating bad behaviour and the limitations of enforce/allow

Covering: adding friction to increase user safety and measuring on and off-platform outcomes
11 min read
Sep
20
Headshot of Bri Riggio, Head of Platform Policy team at Discord

Bri Riggio on writing content policies and helping her team learn and grow

Covering: making the transition into the trust and safety industry and creating policies with trade-offs
12 min read
Aug
12
Allison Nixon on detecting threats and 'high-harm' actors

Allison Nixon on detecting threats and 'high-harm' actors

Covering: referring actors to law enforcement and the difficulty of getting a paid security role
5 min read
Jul
30
Lauren Wagner on shipping trust and safety products and reimagining the social web

Lauren Wagner on shipping trust and safety products and reimagining the social web

Covering: having impact from inside a large company and investing in technology to improve the internet
4 min read
Jul
20
Picture of Jen Weedon, former senior manager, threat intelligence at Facebook

Jen Weedon on anticipating platform threats and how to manage burnout

Covering: empowering integrity professionals to do their job and aligning trust and safety goals with other teams
12 min read
Jul
13
A headshot of a man called Sahar Massachi from the Integrity Institute

Sahar Massachi on co-creating a community of integrity professionals from scratch

Covering: the difference between integrity and ethics and what it was like building the Integrity Institute
11 min read
May
25
Billy Perrigo, TIME journalist

Billy Perrigo on investigating Facebook's 'ethical' outsourced content moderation in Kenya

Covering: outsourced content moderation in Africa and the challenges of unionising
6 min read
Apr
06
Tesh Goyal, Google Research's Head of User Research for Responsible AI Tools

Tesh Goyal on devising a new framework for dealing with online harassment

Covering: using Perspective API to automatically detect abuse and open-sourcing Harassment Manager for other newsrooms
8 min read