Meta’s refusal to follow the Board’s recommendations on LGBTQ+ hate speech could be the beginning of the end for this much-debated platform accountability experiment

I recently learned that even thoughtful, well-intentioned schools often lack strong safeguards on internet-connected devices. Here’s a list of questions to ask — and a template you can use to start the conversation

Large Language Models are being tested for everything from transparency to content review. But could they help modernise one of the oldest T&S processes — how users report harm and appeal moderation decisions?

Despite their ubiquitous use, user reports don't always drive effective moderation or meaningful change in platform policy. Is there a better approach?

As the Trust & Safety industry matures, we're seeing new types of role emerge that didn't exist five years ago. For each of them, a working knowledge of AI is the bare minimum.