6 min read

Some personal news, as they say

Much of the work I've done over the years has circled around the problem of how to balance human moderation and automation. Now I'll be doing it within an AI moderation company

I'm Alice Hunsberger. Trust & Safety Insider is my weekly rundown on the topics, industry trends and workplace strategies that Trust & Safety professionals need to know about to do their job.

This week, I'm sharing why I decided to switch jobs, and what's next for me (ahh it's so exciting!). Plus, a lot of links at the end – it was a busy week in T&S!

Get in touch if you'd like your questions answered or have ideas about what I should write about next (maybe riffing on one of the links I share below?). Here we go! — Alice


Today’s edition is in partnership with Thorn, working to transform how children are protected in the digital age.

New research from Thorn reveals deepfake nudes are a harmful reality for youth. In fact, 1 in 8 young people reported personally knowing someone who has been targeted. While nonconsensual image abuse isn’t new, deepfake technology represents a dangerous evolution in this form of child sexual exploitation.

This research underscores the urgent need for digital platforms to take a Safety by Design approach. Now is the time to implement systems to detect and prevent deepfake image creation and distribution before harm occurs. As deepfake technology grows more accessible, we have a critical window of opportunity to understand and mitigate this form of digital exploitation—before it becomes normalised in young people’s lives.


My next career chapter

This week I start a new job as Head of Trust & Safety at Musubi Labs, an AI company focusing on T&S and content moderation services. (Yes, they're named after spam musubi because they tackle spam, among other things. As some of you will know, spam is very close to my heart!).

A woman called Alice in a spam costume
This was for Grindr's annual costume contest a few years back. I won!

Some EiM subscribers might be wondering why I've made this move. So I thought I'd unpack my thinking a little.

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