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Latest analysis

Sep
14

Now is the time to tell your T&S story (updated framework)

The current AI safety debate reminds us that Trust & Safety's expertise is needed more than ever. So why can't the industry get that expertise heard? And what can you do to start telling your own story?
7 min read
Sep
11

Duty-bound feeds, Muse-ing on safety, and dead in a decade?

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #354
7 min read
Sep
08

The "rogue agent" narrative is insufficient

From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
5 min read
Sep
04

OpenAI joins the club, FTC builds its case and 153m reasons to worry

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #353
5 min read
Sep
01

My five takeaways from the Meta settlement

Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
6 min read
Aug
28

Why Meta settled, Alice in vendor-land and Bill Gates on these "turbulent times"

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #352
5 min read
Aug
18

Online safety regulation as community policing

A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
4 min read
Aug
14

Watermarked words, OpenAI's very ethical exit and another Reddit revolt?

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #351
7 min read
Aug
11

How to build internal culture on a T&S team

T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
10 min read
Aug
07

Indian apologies, beware the ‘takedown extortionists’ and Schneider on becoming CEO

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #350
7 min read