May
02
The new African mod whistleblowers, KOSA goes quiet and Dunn deal
The week in content moderation - edition #291
6 min read
Latest
Apr
29
Social media use is changing, but why, and what does it mean for T&S?
Fewer users doesn’t mean fewer risks — bad actors thrive when harm is concentrated among smaller, more active audiences. Platforms must move beyond user reports to stay ahead.
6 min read
Apr
25
Oversight Board gives verdict, verification is back but 4chan may not be
The week in content moderation - edition #291
7 min read
Apr
21
Fair moderation is hard but fair, scalable moderation is harder
Throughout my career, I’ve struggled with the problem of how to enforce policies in a fair, accurate, and scalable way. A new research paper reminds us just how difficult that is
5 min read
Apr
18
FTC lays out antitrust case, TikTok 'adds context to content' and Haidt analyses Snap Inc
The week in content moderation - edition #290
7 min read
Apr
14
A reader asks: What should be on my ‘red line’ list?
Most T&S professionals—whether they admit it or not—have a line they won’t cross for their company. But when you're in the middle of a major, public failure, it can be hard to know what to do. Here’s my take on what to consider before quitting.
7 min read
Apr
11
Brussels to go after X, Meta to face Kenyan courts and Substack's subtle shift
The week in content moderation - edition #289
7 min read
Apr
07
Is it prosocial design’s time to shine?
With some platforms retreating from a reactive, enforcement-driven approach to Trust & Safety, there’s a stronger case than ever to lean into proactive and prosocial practices that prevent toxicity from happening in the first place. Here's where to start.
6 min read
Apr
04
US raises OSA concerns, OpenAI's 'permissive approach' and moderation on stage
The week in content moderation - edition #288
6 min read
Apr
01
What I heard at the T&S Summit in London
My first time attending a big T&S event outside of the US brought with it a lot of fun. But I left without as deep an understanding about British or European attitudes to online safety as I'd have liked
6 min read