Online safety regulation as community policing
A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
Should regulators attend TrustCon?
Regulation as a topic might have retreated into the background at this year's TrustCon but there's still plenty of reasons for regulators to attend. Owen and Ben debate whether government watchdogs have a place at the industry's biggest event
Are we entering Trust and Safety’s builder era?
In contrast to the precarity facing many T&S workers, most TrustCon attendees were energised by what AI now allows them to build and the impact they can have with it
Why telling the T&S story is harder than it seems
Trust & Safety’s difficulty explaining itself reflects deeper tensions between the people doing the work, comms teams tasked with protecting company reputation and the journalists trying to hold platforms to account.