How to operationalise platform policy at scale
T&S Insider’s practical, step-by-step guide to making policies consistently enforceable by human reviewers, machine learning models, or LLMs — or a combination of all three
Moderation hits the big screen, NYT covers teen chatbots and AI startup raises $12m
The week in content moderation - edition #332
Social media ban 'isn't working', $100m AI war chest and Bickert steps down
The week in content moderation - edition #331
T&S is political. Fund it like it is.
The Trust & Safety Summit reminded us that, if T&S is central to how platforms govern speech, behaviour and risk, it should be treated as a strategic function rather than a cost centre.
Platform design in the dock, Meta all in on AI moderation and Block Party gets bought
The week in content moderation - edition #330
The great AI music grift, Section 230's next fight and more Meta whistleblowers
The week in content moderation - edition #329
It's time to take user education seriously
If most platforms are pretty good at safety, they're terrible at educating users about it. That needs to change.
AI content needs 'new rules', UK goes Henry VIII and T&S researchers file suit
The week in content moderation - edition #328
The best T&S Insider reads from the last two years
Ben revisits some of Alice’s most thoughtful newsletters editions from the past two years — and explains why they matter more than ever
