Why telling the T&S story is harder than it seems
Trust & Safety’s difficulty explaining itself reflects deeper tensions between the people doing the work, comms teams tasked with protecting company reputation and the journalists trying to hold platforms to account.
Teen ban details emerge, how LLMs view autocracies and The Lancet on misinfo
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #344
What TrustCon's agenda says about T&S in 2026
The Trust & Safety industry's largest professional event tells tell us a lot about the current feeling within industry and where it’s heading
The proliferation of bad ads, Kaley Glenn speaks and EU revives Chat Control 1.0
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #343
The T&S newsletters that I read regularly
These are the independent voices that help me make sense of online speech, regulation and the weird, messy business of governing the internet.
AI replaces moderators (again), governments replace nuance and Kim Cameron was right
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #342
The strange story of EiM’s LinkedIn block
When this very website was flagged as unsafe, getting it fixed meant following a two-week trail from a LinkedIn support worker to an intelligence company based in Vietnam. Here’s what happened and why it makes me worried about AI moderation
The case for banning under-13s, the rise of “doom trolling” and slice of Comte
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #341
Will we fix AI bias against LGBTQ+ users?
A new report shows how AI systems are already failing LGBTQ+ users. The problem is: it may also the best way to fix moderation issues that traditional systems never managed to address.
UK teen ban is a 'pretty headline', Roblox rolls out Kids and Paris enters deepfake fight
The need-to-know developments shaping digital platforms, online speech and internet safety - edition #340