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Latest analysis

Sep
18

EU teen ban lands (with a twist), AI labs' safety PR blitz and a T&S story worth telling

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #355
7 min read
Sep
14

Now is the time to tell your T&S story (updated framework)

The current AI safety debate reminds us that Trust & Safety's expertise is needed more than ever. So why can't the industry get that expertise heard? And what can you do to start telling your own story?
7 min read
Sep
11

Duty-bound feeds, Muse-ing on safety, and dead in a decade?

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #354
7 min read
Sep
08

The "rogue agent" narrative is insufficient

From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
5 min read
Sep
04

OpenAI joins the club, FTC builds its case and 153m reasons to worry

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #353
5 min read
Sep
01

My five takeaways from the Meta settlement

Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
6 min read
Aug
28

Why Meta settled, Alice in vendor-land and Bill Gates on these "turbulent times"

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #352
5 min read
Aug
18

Online safety regulation as community policing

A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
4 min read
Aug
14

Watermarked words, OpenAI's very ethical exit and another Reddit revolt?

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #351
7 min read
Aug
11

How to build internal culture on a T&S team

T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
10 min read