Latest

Aug
22

"A multifront attack on speech", TikTok's turn to update guidelines and bots behave badly

The week in content moderation - edition #301
5 min read
Aug
18

Where are tomorrow’s T&S experts coming from?

As AI transforms how Trust & Safety work gets done, it’s also quietly dismantling the career paths that got many of us here. This week, a T&S Insider reader asks what to do when all the entry-level roles disappear.
5 min read
Aug
15

Online safety fallout, AI safety series raise and speaking to strangers

The week in content moderation - edition #300
4 min read
Aug
12

People still don't get T&S — and that's a problem

When critics misunderstand Trust & Safety, it’s not just frustrating — it’s blocks the path to a healthier internet. Here’s what we need from allies and other stakeholders, and what real collaboration with T&S looks like in practice.
8 min read
Jul
25

The age-check internet, TikTok's labour troubles and open-source mod tools

The week in content moderation - edition #299
6 min read
Jul
21

How to develop your Trust & Safety voice

Many T&S professionals stay silent about their work — and that's a problem. Ben and Alice explore why more folks should speak up, what’s holding them back, and how to share safely and strategically.
7 min read
Jul
18

Child safety deadline looms, Eurosky lifts off and new sextortion documentary

The week in content moderation - edition #298
5 min read
Jul
14

All you need to know about TrustCon (even if you're not going)

The Trust & Safety community’s biggest moment of the year is here. From merch to must-see panels, here's what you need-to-know.
5 min read
Jul
11

How to moderate 100m daily users, Meta over-enforcement claims and Clegg saves the web

The week in content moderation - edition #297
5 min read
Jul
07

Fractional T&S leadership - a good idea?

Fractional T&S leadership sounds good on paper. But if safety is the product, is part-time influence ever enough? Here's my response to a question from a T&S Insider reader
5 min read