Last minute tips to help safeguard election integrity
With the 2024 US presidential election looming, concerns over misinformation and potential civil unrest are everywhere. While most of the groundwork has been laid, here are some last-minute things you can do to help safeguard election integrity and democracy
Meta's Israel flagger under fire, the 'reluctant regulator' and Swisher on stage
The week in content moderation - edition #268
Ofcom updates regulation rollout, TikTok job cuts and Malaysia's digital minister
The week in content moderation - edition #267
The impossibility of eliminating harm completely
Eliminating all harm on social media is an unrealistic expectation. Inherent tensions between user needs for privacy, safety, and self-expression, make a one-size-fits-all solution impossible.
The risk of 'rule convergence', Hillary on Section 230 and online speech as skiing
The week in content moderation - edition #266
All my T&S career links in one place
Trust & Safety is an exciting field in tech that doesn’t require a specific degree or certification to get started — if you can find the right role. This list of resources is designed to help you break into the industry or learn more about the field
The platforms 'gatekeeping terrorism guidance', Snap's safety battle & Dawes on X
The week in content moderation - edition #265
How to get the most from your frontline team
Frontline moderation teams can be a wealth of insights — but only if you give them the trust and time they need to deliver. Here are my tips for maximising their experience and skill
Operating system safety, Twitch's expiring strikes and incentives to collaborate
The week in content moderation - edition #264
A list of AI moderation ideas, ranked by me
Meta's Oversight board's new whitepaper contains a host of best practices related to automated content moderation. They're great recommendations but will be significant lifts for many companies. Here's my take on their feasibility and impact