Latest

Jul
11

How to moderate 100m daily users, Meta over-enforcement claims and Clegg saves the web

The week in content moderation - edition #297
5 min read
Jul
07

Fractional T&S leadership - a good idea?

Fractional T&S leadership sounds good on paper. But if safety is the product, is part-time influence ever enough? Here's my response to a question from a T&S Insider reader
5 min read
Jul
04

DSA’s new demands, US age checks upheld, and Roblox suspension research

The week in content moderation - edition #296
6 min read
Jun
30

Is the Oversight Board just "safety washing"?

Meta’s refusal to follow the Board’s recommendations on LGBTQ+ hate speech could be the beginning of the end for this much-debated platform accountability experiment
6 min read
Jun
27

UK’s age check mandate, Grok gets it wrong (again) and Singaporean mods shine

The week in content moderation - edition #295
6 min read
Jun
23

Are schools taking online safety seriously?

I recently learned that even thoughtful, well-intentioned schools often lack strong safeguards on internet-connected devices. Here’s a list of questions to ask — and a template you can use to start the conversation
6 min read
Jun
20

X/Twitter pivots CSAM efforts, OSA adult performance and life in an online scam mill

The week in content moderation - edition #295
5 min read
Jun
16

Can LLMs fix the flaws in user reporting?

Large Language Models are being tested for everything from transparency to content review. But could they help modernise one of the oldest T&S processes — how users report harm and appeal moderation decisions?
5 min read
Jun
13

More teen social media bans, nudify ads nixed and Rudd remembered

The week in content moderation - edition #295
6 min read
Jun
09

User reporting isn't the magic fix some people think it is

Despite their ubiquitous use, user reports don't always drive effective moderation or meaningful change in platform policy. Is there a better approach?
5 min read