Latest

Sep
05

Free speech politics, AI missteps, and Pinterest’s pivot to prevention

The week in content moderation - edition #303
5 min read
Sep
01

Is it time to rethink the Santa Clara Principles?

The 2018 standards set the benchmark for moderation transparency and were adopted by the world’s biggest platforms. But with recommendation algorithms and AI now shaping online speech before it’s even published, the Principles may need updating.
5 min read
Aug
29

OpenAI's safety promises, CSAM network in Indonesia and new anti-trust book

The week in content moderation - edition #302
5 min read
Aug
26

T&S leaders are doing everything, everywhere, all at once

Trust & Safety work rarely has a single focus. From AI to regulation to team well-being, the data suggests T&S workers are spinning dozens of plates at once. But is this a problem to fix, or simply the nature of the job?
5 min read
Aug
22

"A multifront attack on speech", TikTok's turn to update guidelines and bots behave badly

The week in content moderation - edition #301
5 min read
Aug
18

Where are tomorrow’s T&S experts coming from?

As AI transforms how Trust & Safety work gets done, it’s also quietly dismantling the career paths that got many of us here. This week, a T&S Insider reader asks what to do when all the entry-level roles disappear.
5 min read
Aug
15

Online safety fallout, AI safety series raise and speaking to strangers

The week in content moderation - edition #300
4 min read
Aug
12

People still don't get T&S — and that's a problem

When critics misunderstand Trust & Safety, it’s not just frustrating — it’s blocks the path to a healthier internet. Here’s what we need from allies and other stakeholders, and what real collaboration with T&S looks like in practice.
8 min read
Jul
25

The age-check internet, TikTok's labour troubles and open-source mod tools

The week in content moderation - edition #299
6 min read
Jul
21

How to develop your Trust & Safety voice

Many T&S professionals stay silent about their work — and that's a problem. Ben and Alice explore why more folks should speak up, what’s holding them back, and how to share safely and strategically.
7 min read