Oct
31
Under-18 chatbot ban, OpenAI's cynical transparency and more researcher access
The week in content moderation - edition #312
5 min read
Latest analysis
Oct
28
Can anyone do T&S work for 20 years?
Is Trust & Safety a career for life — or a job that burns people out before they get there? The reaction to a viral LinkedIn post suggests many experienced professionals are starting to wonder the same.
5 min read
Oct
24
Facial verification gone global, TikTok and Meta in breach of DSA and Wikipedia heroes
The week in content moderation - edition #311
5 min read
Oct
21
Sam Altman is speedrunning the Content Moderation Learning Curve
All platforms think they can avoid the T&S mistakes of the past — until they can’t. OpenAI’s now speedrunning content moderation but can it learn before the crash?
6 min read
Oct
17
PG-13 platforms, OpenAI’s moral line, and Europe’s child safety push
The week in content moderation - edition #309
6 min read
Oct
13
[Revisited] Trust & Safety is how platforms put values into action
As AI reshapes online speech and platforms bend to political pressure, Alice returns to the idea that you can tell a lot about a platform by the way it defines — or dismisses — trust and safety.
7 min read
Oct
10
DSA turns three, age verification breach at Discord and another EiM book recommendation
The week in content moderation - edition #308
6 min read
Oct
06
Is Article 21 of the DSA making an impact?
A new transparency report from Appeals Centre Europe suggests that platforms aren't exactly playing ball when it comes to out-of-court dispute settlements — just as Alice predicted 12 months ago
8 min read
Oct
03
Platforms fail to act in 'good faith', Hinge hones takedowns and Angela on the mic
The week in content moderation - edition #307
6 min read
Sep
29
What American Sweatshop got wrong (and right)
The new thriller puts content moderation on the big screen. But the combination of dark realism and clunky clichés left me both impressed and frustrated.
7 min read