Sep
19
Moderating Charlie Kirk's legacy, chatbots under fire and LLMs that can't agree
The week in content moderation - edition #305
5 min read
Latest analysis
Sep
12
When internet regulation goes wrong, Roblox goes all-in on age verification and the real Zuck
The week in content moderation - edition #304
6 min read
Sep
08
How (and why) I use AI to write T&S Insider
Prompted by other newsletter writers, I’m sharing how I use AI in my writing process — and why I’ll never let it draft a full edition.
8 min read
Sep
05
Free speech politics, AI missteps, and Pinterest’s pivot to prevention
The week in content moderation - edition #303
5 min read
Sep
01
Is it time to rethink the Santa Clara Principles?
The 2018 standards set the benchmark for moderation transparency and were adopted by the world’s biggest platforms. But with recommendation algorithms and AI now shaping online speech before it’s even published, the Principles may need updating.
5 min read
Aug
29
OpenAI's safety promises, CSAM network in Indonesia and new anti-trust book
The week in content moderation - edition #302
5 min read
Aug
26
T&S leaders are doing everything, everywhere, all at once
Trust & Safety work rarely has a single focus. From AI to regulation to team well-being, the data suggests T&S workers are spinning dozens of plates at once. But is this a problem to fix, or simply the nature of the job?
5 min read
Aug
22
"A multifront attack on speech", TikTok's turn to update guidelines and bots behave badly
The week in content moderation - edition #301
5 min read
Aug
18
Where are tomorrow’s T&S experts coming from?
As AI transforms how Trust & Safety work gets done, it’s also quietly dismantling the career paths that got many of us here. This week, a T&S Insider reader asks what to do when all the entry-level roles disappear.
5 min read
Aug
15
Online safety fallout, AI safety series raise and speaking to strangers
The week in content moderation - edition #300
4 min read