Latest analysis

Jul
25

The age-check internet, TikTok's labour troubles and open-source mod tools

The week in content moderation - edition #299
6 min read
Jul
21

How to develop your Trust & Safety voice

Many T&S professionals stay silent about their work — and that's a problem. Ben and Alice explore why more folks should speak up, what’s holding them back, and how to share safely and strategically.
7 min read
Jul
18

Child safety deadline looms, Eurosky lifts off and new sextortion documentary

The week in content moderation - edition #298
5 min read
Jul
14

All you need to know about TrustCon (even if you're not going)

The Trust & Safety community’s biggest moment of the year is here. From merch to must-see panels, here's what you need-to-know.
5 min read
Jul
11

How to moderate 100m daily users, Meta over-enforcement claims and Clegg saves the web

The week in content moderation - edition #297
5 min read
Jul
07

Fractional T&S leadership - a good idea?

Fractional T&S leadership sounds good on paper. But if safety is the product, is part-time influence ever enough? Here's my response to a question from a T&S Insider reader
5 min read
Jul
04

DSA’s new demands, US age checks upheld, and Roblox suspension research

The week in content moderation - edition #296
6 min read
Jun
30

Is the Oversight Board just "safety washing"?

Meta’s refusal to follow the Board’s recommendations on LGBTQ+ hate speech could be the beginning of the end for this much-debated platform accountability experiment
6 min read
Jun
27

UK’s age check mandate, Grok gets it wrong (again) and Singaporean mods shine

The week in content moderation - edition #295
6 min read
Jun
23

Are schools taking online safety seriously?

I recently learned that even thoughtful, well-intentioned schools often lack strong safeguards on internet-connected devices. Here’s a list of questions to ask — and a template you can use to start the conversation
6 min read