Inside ‘online fraud factories’, Meta apologises and Onahian on AI moderation
The week in content moderation - edition #284
5 min read
Jan
20
It's hard in T&S right now but it's not all bad
Exciting AI developments from Reddit and Hinge and the resourcefulness and innovation of the T&S community are a reminder that Trust & Safety is an industry with lots to be proud of
5 min read
Dec
20
Regulators unveil new rules, Anthropic's 'bottom-up' safety tool and Bluesky ban reckoning
The week in content moderation - edition #275
7 min read
Nov
26
Fighting complexity with auditability
8 min read
Nov
22
The prevalence of AI-generated sexual content, Meta's new safety model & Carr appointed
The week in content moderation - edition #272
6 min read
Nov
15
Safety concerns drive X departures, new policy tracker & Oversight Board announce CEO
The week in content moderation - edition #271
6 min read
Oct
11
The risk of 'rule convergence', Hillary on Section 230 and online speech as skiing
The week in content moderation - edition #266
6 min read
Sep
24
A list of AI moderation ideas, ranked by me
Meta's Oversight board's new whitepaper contains a host of best practices related to automated content moderation. They're great recommendations but will be significant lifts for many companies. Here's my take on their feasibility and impact
7 min read
Sep
09
Trust & Safety growing pains
Rapid growth presents a unique problem for Trust & Safety teams, especially for startups with limited resources. Bluesky's rapid rise in Brazil is a great example of why this practice is anything but easy.
6 min read
Aug
16
A giant repository of AI risks, Breton's latest bust-up and interim at the Integrity Institute