Discord

Jun
20

X/Twitter pivots CSAM efforts, OSA adult performance and life in an online scam mill

The week in content moderation - edition #297
5 min read
Jun
13

More teen social media bans, nudify ads nixed and Rudd remembered

The week in content moderation - edition #296
6 min read
Apr
07

Is it prosocial design’s time to shine?

With some platforms retreating from a reactive, enforcement-driven approach to Trust & Safety, there’s a stronger case than ever to lean into proactive and prosocial practices that prevent toxicity from happening in the first place. Here's where to start.
6 min read
Feb
24

How to get buy-in for T&S (part one)

Companies tend to invest in Trust & Safety when there's a brand or reputation risk, which isn't a structured or sustainable way to build a safety programme. Using a framework, like the Hierarchy of Growth Business Needs, can help to get buy-in before there's an emergency
8 min read
Feb
17

How to write better transparency reports

Mandated transparency reports are a cornerstone of online safety regulation. But dozens of companies still produce voluntary disclosures that take significant time and energy to pull together. What is the purpose of these reports now that so much other information is in the public domain?
8 min read
Feb
14

AI safety theatre, Shopify’s policy dodge, and the reality of moderation work

The week in content moderation - edition #281
7 min read
Jan
10

Reaction to Meta's T&S about-turn, safety tech aquisition and Discord bot builders

The week in content moderation - edition #276
7 min read
Oct
08

All my T&S career links in one place

6 min read
May
28

It's time to end the 'default male'

7 min read
Apr
26

The fightback against AI CSAM, EU goes after TikTok (again) and a slice of Citron

The week in content moderation - edition #245
6 min read