FTC

Sep
04

OpenAI joins the club, FTC builds its case and 153m reasons to worry

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #353
5 min read
Nov
21

New chat control (not that one), DSA progress report and how online extremism is changing

The week in content moderation - edition #317
6 min read
Jun
23

Are schools taking online safety seriously?

I recently learned that even thoughtful, well-intentioned schools often lack strong safeguards on internet-connected devices. Here’s a list of questions to ask — and a template you can use to start the conversation
6 min read
Apr
25

Oversight Board gives verdict, verification is back but 4chan may not be

The week in content moderation - edition #291
7 min read
Apr
18

FTC lays out antitrust case, TikTok 'adds context to content' and Haidt analyses Snap Inc

The week in content moderation - edition #290
7 min read
Apr
14

A reader asks: What should be on my ‘red line’ list?

Most T&S professionals—whether they admit it or not—have a line they won’t cross for their company. But when you're in the middle of a major, public failure, it can be hard to know what to do. Here’s my take on what to consider before quitting.
7 min read
Feb
28

Australia issue transparency fine, Oversight Board rift and Hinge launch T&S feature

The week in content moderation - edition #283
7 min read
Feb
24

How to get buy-in for T&S (part one)

Companies tend to invest in Trust & Safety when there's a brand or reputation risk, which isn't a structured or sustainable way to build a safety programme. Using a framework, like the Hierarchy of Growth Business Needs, can help to get buy-in before there's an emergency
8 min read
Feb
17

How to write better transparency reports

Mandated transparency reports are a cornerstone of online safety regulation. But dozens of companies still produce voluntary disclosures that take significant time and energy to pull together. What is the purpose of these reports now that so much other information is in the public domain?
8 min read
Nov
08

Online safety under Donald Trump, EU transparency rules and French TikTok lawyer

6 min read