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Katie Harbath

Oct
12

The Social Reckoning is media literacy with a $30m budget

The critics don’t love the new Aaron Sorkin movie. Not that it really matters, that’s not the point of it.
7 min read
Oct
02

Anti-terrorism 'accountability theatre', Meta's Muse problem and Jess Davies vs xAI

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #357
8 min read
Aug
11

How to build internal culture on a T&S team

T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
10 min read
Jul
14

All you need to know about TrustCon (even if you're not going)

The Trust & Safety community’s biggest moment of the year is here. From merch to must-see panels, here's what you need-to-know.
5 min read
May
06

Ten things no one tells you about working in T&S

Newcomers to the Trust & Safety world often ask me what's it like to work in the industry and the things I wish I'd know before I started. So here are my ten hard-won lessons for the next generation of online safety professionals
4 min read
Apr
14

A reader asks: What should be on my ‘red line’ list?

Most T&S professionals—whether they admit it or not—have a line they won’t cross for their company. But when you're in the middle of a major, public failure, it can be hard to know what to do. Here’s my take on what to consider before quitting.
7 min read
Jan
27

My five Trust & Safety mantras for difficult moments

The moment we find ourself in feels politically and socially fraught meaning that T&S workers need to look out for themselves more than ever. Here's what I say to myself during times of stress
6 min read
Jan
13

The ethical and practical flaws in Meta's policy overhaul

Yes, Meta's recent policy overhaul says a lot about the company's priorities, leadership and strategic direction. But it's also a badly written and confusing policy. And the problem with bad policies is that they are very hard to enforce correctly.
9 min read
Oct
29

Last minute tips to help safeguard election integrity

5 min read
Oct
11

The risk of 'rule convergence', Hillary on Section 230 and online speech as skiing

The week in content moderation - edition #266
6 min read