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Ofcom

Mar
24

Making the best of a T&S incident (part two)

A Trust & Safety crisis doesn’t just risk reputational damage — it grabs leadership’s attention too. That’s your moment to make the case for investment in your team. Here’s how I would turn a T&S incident into a strategic win.
8 min read
Mar
21

The OSA is finally here, my notes on Community Notes and Terrorgram explained

The week in content moderation - edition #286
6 min read
Mar
17

Are T&S professionals part of the problem?

A new report argues that, without industry-wide standards or codes of practice, T&S professionals are vulnerable to corporate pressures and destined to always be reactive to company's conflicting priorities. The answer? Greater independence.
6 min read
Feb
17

How to write better transparency reports

Mandated transparency reports are a cornerstone of online safety regulation. But dozens of companies still produce voluntary disclosures that take significant time and energy to pull together. What is the purpose of these reports now that so much other information is in the public domain?
8 min read
Jan
17

The TikTok timebomb, knock-on effects of Meta's new rules and time to FreeOurFeed?

The week in content moderation - edition #277
7 min read
Dec
20

Regulators unveil new rules, Anthropic's 'bottom-up' safety tool and Bluesky ban reckoning

The week in content moderation - edition #275
7 min read
Oct
25

Meta's Israel flagger under fire, the 'reluctant regulator' and Swisher on stage

The week in content moderation - edition #268
6 min read
Oct
18

Ofcom updates regulation rollout, TikTok job cuts and Malaysia's digital minister

The week in content moderation - edition #267
5 min read
Oct
04

The platforms 'gatekeeping terrorism guidance', Snap's safety battle & Dawes on X

The week in content moderation - edition #265
6 min read
Aug
09

Rioting and online regulation, a taxonomy for GenAI misuse and Harry & Meghan's support group

The week in content moderation - edition #258
6 min read