Section 230

Oct
06

T&S workers are picking up the pen

For years, academics and lawyers have written the books that explain T&S to the public. A run of new titles from people who've done the work could change that. Here are six we're reading
7 min read
Apr
24

'AI psychosis' research, X/Twitter criticised in inquiry report and Reddit's Ben Lee

The week in content moderation - edition #336
7 min read
Mar
20

The great AI music grift, Section 230's next fight and more Meta whistleblowers

The week in content moderation - edition #331
6 min read
Mar
28

New bill to kill Section 230, defederation report and Mohan clarifies Covid-19 rules

The week in content moderation - edition #287
5 min read
Mar
24

Making the best of a T&S incident (part two)

A Trust & Safety crisis doesn’t just risk reputational damage — it grabs leadership’s attention too. That’s your moment to make the case for investment in your team. Here’s how I would turn a T&S incident into a strategic win.
8 min read
Mar
03

People want niche online spaces - how do we make them safe?

A survey from The Verge and Vox suggests that users are moving away from global platforms and towards small, niche communities. But how will that affect Trust & Safety practices? And where should we focus our attention?
6 min read
Nov
29

Teen social media ban passed, Bluesky beefs up mod team and detecting algospeak

The week in content moderation - edition #273
6 min read
Oct
11

The risk of 'rule convergence', Hillary on Section 230 and online speech as skiing

The week in content moderation - edition #266
6 min read
May
17

'Ignorant policymaking', a decentralised TikTok and moderation microgrants

The week in content moderation - edition #248
6 min read
Jun
16
UN Secretary-General António Guterres speaking in 2018

Platforms quizzed on safety record, UN's new integrity code and the 'post-hoc' safety era

The week in content moderation - edition #205
5 min read