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Mar
17

It's time to take user education seriously

If most platforms are pretty good at safety, they're terrible at educating users about it. That needs to change.
6 min read
Oct
24

Facial verification gone global, TikTok and Meta in breach of DSA and Wikipedia heroes

The week in content moderation - edition #313
5 min read
Oct
13

[Revisited] Trust & Safety is how platforms put values into action

As AI reshapes online speech and platforms bend to political pressure, Alice returns to the idea that you can tell a lot about a platform by the way it defines — or dismisses — trust and safety.
7 min read
Jul
04

DSA’s new demands, US age checks upheld, and Roblox suspension research

The week in content moderation - edition #299
6 min read
May
09

35,000 ways to harass women, Wikipedia pushes back and Stoll turns source

The week in content moderation - edition #293
6 min read
Apr
07

Is it prosocial design’s time to shine?

With some platforms retreating from a reactive, enforcement-driven approach to Trust & Safety, there’s a stronger case than ever to lean into proactive and prosocial practices that prevent toxicity from happening in the first place. Here's where to start.
6 min read
Dec
10

Why "censorship" is complex

6 min read
May
13

The messy AI empathy loop

4 min read
Mar
15

Regulating Chinese platforms, T&S software market prediction and Roth joins Match Group

The week in content moderation - edition #239
5 min read
Mar
11

Trust & Safety is how platforms put values into action

6 min read