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6 min read T&S Insider

My five Trust & Safety mantras for difficult moments

The moment we find ourself in feels politically and socially fraught meaning that T&S workers need to look out for themselves more than ever. Here's what I say to myself during times of stress

I'm Alice Hunsberger. Trust & Safety Insider is my weekly rundown on the topics, industry trends and workplace strategies that trust and safety professionals need to know about to do their job.

This week, I'm thinking about how to get through a difficult time. I'd love to know how you're doing and what's helping you.

Here we go! — Alice

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The things I tell myself when times get hard

Why this matters: There is a lot happening right now. Natural disasters, contentious politics, layoffs, uncertainty. We’re all bracing for more to come, and it’s been rough for a while now. This particular moment feels especially fraught, and T&S workers need to look out for themselves and each other.

There are five things I remind myself of on a weekly, sometimes daily basis. You could call them my mantras; phrases that help to calm me and keep me focused during times of stress. 

Recently, I’ve felt overwhelmed with everything that’s going on in the world and the online safety industry. So I’ve gone back to my mantras more often than usual. If you’re working in Trust & Safety, maybe they will help you too. Here they are, in no particular order:

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Published by:

Alice Hunsberger

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