Latest
Apr
29
Child safety: a 'lose-lose' situation?
Platforms who try in good faith to commit to child safety are still criticised from all sides, yet suitable technology and public best practices are hard to come by.
6 min read
Apr
26
The fightback against AI CSAM, EU goes after TikTok (again) and a slice of Citron
The week in content moderation - edition #245
6 min read
Apr
22
Yet another way humans shouldn't be replaced
Online communities are an amazing way for people to get support and information when they need it most. Instead of replacing human insights with AI chatbots, we should be finding ways to amplify prosocial content.
4 min read
Apr
19
The tool 'used by bad people to do bad things', X's new anti-bot effort and detecting deepfakes
The week in content moderation - edition #244
5 min read
Apr
15
It's complicated: moderating nudity online
Everyone should have the right to express themselves joyfully and openly, and that includes the expression of sexuality. But moderating nudity is more complicated than it looks
6 min read
Apr
12
The changing nature of verification, Brazil to investigate Musk and labelling AI content
The week in content moderation - edition #243
5 min read
Apr
08
Don't fall into the T&S ROI trap
Sometimes we have to invest in Trust & Safety because it’s the right thing to do, not because there will be a return on the investment. Here are some suggestions for alternatives to traditional ROI calculations.
7 min read
Apr
05
'Rinse and repeat' policies, YouTube's Indian election issue and regulatory thresholds
The week in content moderation - edition #242
6 min read
Apr
01
Content policy is basically astrology? (part two)
Large language models (LLMs) allow policy rules to be enforced more consistently, and wouldn't allow for exceptions. But history — and my experience at Grindr — shows us that that is rarely how the world works.
8 min read
Mar
29
Meta’s most banned word, ad targeting vs moderation and new civility research
The week in content moderation - edition #241
5 min read