People want niche online spaces - how do we make them safe?
A survey from The Verge and Vox suggests that users are moving away from global platforms and towards small, niche communities. But how will that affect Trust & Safety practices? And where should we focus our attention?
How to get buy-in for T&S (part one)
Companies tend to invest in Trust & Safety when there's a brand or reputation risk, which isn't a structured or sustainable way to build a safety programme. Using a framework, like the Hierarchy of Growth Business Needs, can help to get buy-in before there's an emergency
How to write better transparency reports
Mandated transparency reports are a cornerstone of online safety regulation. But dozens of companies still produce voluntary disclosures that take significant time and energy to pull together. What is the purpose of these reports now that so much other information is in the public domain?
NCMEC funding — and what happens next
LGBTQ+ children face unique risks online, yet political pressure has forced the removal of critical research and support. For those working in Trust & Safety, the question isn’t whether this will have an impact — it’s how we respond before more harm is done.
