OpenAI's safety promises, CSAM network in Indonesia and new anti-trust book
The week in content moderation - edition #302
T&S leaders are doing everything, everywhere, all at once
Trust & Safety work rarely has a single focus. From AI to regulation to team well-being, the data suggests T&S workers are spinning dozens of plates at once. But is this a problem to fix, or simply the nature of the job?
"A multifront attack on speech", TikTok's turn to update guidelines and bots behave badly
The week in content moderation - edition #301
Where are tomorrow’s T&S experts coming from?
As AI transforms how Trust & Safety work gets done, it’s also quietly dismantling the career paths that got many of us here. This week, a T&S Insider reader asks what to do when all the entry-level roles disappear.
Online safety fallout, AI safety series raise and speaking to strangers
The week in content moderation - edition #300
People still don't get T&S — and that's a problem
When critics misunderstand Trust & Safety, it’s not just frustrating — it’s blocks the path to a healthier internet. Here’s what we need from allies and other stakeholders, and what real collaboration with T&S looks like in practice.
The age-check internet, TikTok's labour troubles and open-source mod tools
The week in content moderation - edition #299
How to develop your Trust & Safety voice
Many T&S professionals stay silent about their work — and that's a problem.
Ben and Alice explore why more folks should speak up, what’s holding them back, and how to share safely and strategically.
Child safety deadline looms, Eurosky lifts off and new sextortion documentary
The week in content moderation - edition #298
All you need to know about TrustCon (even if you're not going)
The Trust & Safety community’s biggest moment of the year is here. From merch to must-see panels, here's what you need-to-know.