It's time to take user education seriously
If most platforms are pretty good at safety, they're terrible at educating users about it. That needs to change.
The best T&S Insider reads from the last two years
Ben revisits some of Alice’s most thoughtful newsletters editions from the past two years — and explains why they matter more than ever
How to write user-facing platform policies
T&S Insider’s practical, step-by-step guide to writing community guidelines that actually work