Trust & Safety is how platforms put values into action
By being more explicit about what values are important (and why), platforms can make it easier for users to decide if it's the place for them
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Oct
28
Can anyone do T&S work for 20 years?
Is Trust & Safety a career for life — or a job that burns people out before they get there? The reaction to a viral LinkedIn post suggests many experienced professionals are starting to wonder the same.
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Oct
21
Sam Altman is speedrunning the Content Moderation Learning Curve
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Oct
13
[Revisited] Trust & Safety is how platforms put values into action
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Sep
22
Is ‘trust’ the new frontier in T&S?
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Sep
08
How (and why) I use AI to write T&S Insider
8 min read