Who's in the corner of T&S?
Trust & Safety is in the headlines more than ever, but not in positive ways. We need people to stand up for T&S publicly and celebrate our wins, before it's too late.
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Sep
08
The "rogue agent" narrative is insufficient
From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
5 min read
Sep
01
My five takeaways from the Meta settlement
Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
6 min read
Aug
18
Online safety regulation as community policing
A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
4 min read
Aug
11
How to build internal culture on a T&S team
T&S Insider’s practical, step-by-step guide to building a T&S team that takes accountability, surfaces problems early and doesn't shy away from asking leadership hard questions.
10 min read
Aug
04
Should regulators attend TrustCon?
Regulation as a topic might have retreated into the background at this year's TrustCon but there's still plenty of reasons for regulators to attend. Owen and Ben debate whether government watchdogs have a place at the industry's biggest event
5 min read