LinkedIn

Aug
28

Why Meta settled, Alice in vendor-land and Bill Gates on these "turbulent times"

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #352
5 min read
Jul
31

Zuck joins AI regulation debate, Meta rolls out verification and abortion censorship

The need-to-know developments shaping digital platforms, online speech and internet safety - edition #349
8 min read
Jun
29

The strange story of EiM’s LinkedIn block

When this very website was flagged as unsafe, getting it fixed meant following a two-week trail from a LinkedIn support worker to an intelligence company based in Vietnam. Here’s what happened and why it makes me worried about AI moderation
7 min read
Sep
22

Is ‘trust’ the new frontier in T&S?

Online marketplaces are less worried about speech — they’re focused on fraud, identity, and authenticity. At Marketplace Risk in New York, we saw a glimpse of T&S’s next big shift.
5 min read
Aug
12

People still don't get T&S — and that's a problem

When critics misunderstand Trust & Safety, it’s not just frustrating — it’s blocks the path to a healthier internet. Here’s what we need from allies and other stakeholders, and what real collaboration with T&S looks like in practice.
8 min read
Apr
29

Social media use is changing, but why, and what does it mean for T&S?

Fewer users doesn’t mean fewer risks — bad actors thrive when harm is concentrated among smaller, more active audiences. Platforms must move beyond user reports to stay ahead.
6 min read
Feb
14

AI safety theatre, Shopify’s policy dodge, and the reality of moderation work

The week in content moderation - edition #281
7 min read
Dec
02

What the T&S community needs to hear (in your own words)

Many Trust and Safety professionals need wisdom and encouragement more than ever right now. The people who took part in my TrustCon zine project provided just that
5 min read
Nov
19

How I’m talking to my kid’s school about phones and social media

9 min read
Nov
01

Character.ai's safety due diligence, 'unprecedented' research access and OSA is one

The week in content moderation - edition #269
6 min read