Is ‘trust’ the new frontier in T&S?
Online marketplaces are less worried about speech — they’re focused on fraud, identity, and authenticity. At Marketplace Risk in New York, we saw a glimpse of T&S’s next big shift.
People still don't get T&S — and that's a problem
When critics misunderstand Trust & Safety, it’s not just frustrating — it’s blocks the path to a healthier internet. Here’s what we need from allies and other stakeholders, and what real collaboration with T&S looks like in practice.
What the T&S community needs to hear (in your own words)
Many Trust and Safety professionals need wisdom and encouragement more than ever right now. The people who took part in my TrustCon zine project provided just that