Jul
18
Child safety deadline looms, Eurosky lifts off and new sextortion documentary
The week in content moderation - edition #301
5 min read
Jul
11
How to moderate 100m daily users, Meta over-enforcement claims and Clegg saves the web
The week in content moderation - edition #300
5 min read
Jun
27
UK’s age check mandate, Grok gets it wrong (again) and Singaporean mods shine
The week in content moderation - edition #298
6 min read
Jun
20
X/Twitter pivots CSAM efforts, OSA adult performance and life in an online scam mill
The week in content moderation - edition #297
5 min read
Jun
09
User reporting isn't the magic fix some people think it is
Despite their ubiquitous use, user reports don't always drive effective moderation or meaningful change in platform policy. Is there a better approach?
5 min read
May
06
Ten things no one tells you about working in T&S
Newcomers to the Trust & Safety world often ask me what's it like to work in the industry and the things I wish I'd know before I started. So here are my ten hard-won lessons for the next generation of online safety professionals
4 min read
May
02
The new African mod whistleblowers, KOSA goes quiet and Dunn deal
The week in content moderation - edition #292
6 min read
Apr
29
Social media use is changing, but why, and what does it mean for T&S?
Fewer users doesn’t mean fewer risks — bad actors thrive when harm is concentrated among smaller, more active audiences. Platforms must move beyond user reports to stay ahead.
6 min read
Apr
07
Is it prosocial design’s time to shine?
With some platforms retreating from a reactive, enforcement-driven approach to Trust & Safety, there’s a stronger case than ever to lean into proactive and prosocial practices that prevent toxicity from happening in the first place. Here's where to start.
6 min read
Mar
17
Are T&S professionals part of the problem?
A new report argues that, without industry-wide standards or codes of practice, T&S professionals are vulnerable to corporate pressures and destined to always be reactive to company's conflicting priorities. The answer? Greater independence.
6 min read