Five things I've learned writing this newsletter
It’s been six months since the first edition of Trust & Safety Insider, so its a good time to stop and look back at how it’s gone and what we've learned along the way.
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Sep
21
Why T&S needs a Wikipedia-thon
6 min read
Sep
14
Now is the time to tell your T&S story (updated framework)
The current AI safety debate reminds us that Trust & Safety's expertise is needed more than ever. So why can't the industry get that expertise heard? And what can you do to start telling your own story?
7 min read
Sep
08
The "rogue agent" narrative is insufficient
From a covert OpenAI message board to a hacked gym booking, this year's agentic AI incidents look like autonomy gone wrong. But that's not the full story.
5 min read
Sep
01
My five takeaways from the Meta settlement
Most headlines call it a win for teenage internet users. But I don't think that Meta setting the safety features for every major platform constitutes a success for anyone
6 min read
Aug
18
Online safety regulation as community policing
A recent edition of T&S Insider called for regulators to spend more time at industry events like TrustCon. One EiM reader argues that merely showing up isn't enough.
4 min read